1. Overview
At CodeByareba, we aim to provide high-quality digital products. If you are not satisfied with your purchase, our refund policy outlines the conditions and process for requesting a refund.
2. Refund Eligibility
- Timeframe: Refund requests must be made within 15 days of purchase.
- Conditions: Refunds are granted if the product is faulty, not as described, or if you encounter significant issues with the download or functionality that we cannot resolve.
3. Non-Refundable Items
- Exceptions: Certain products, including but not limited to those marked as non-refundable on their product page, are not eligible for refunds.
- Custom Work: Custom or bespoke products are excluded from our refund policy.
4. Refund Process
- Request Submission: To request a refund, contact our support team at support@codebyareba.com with your order details and a description of the issue.
- Review: Refund requests are reviewed on a case-by-case basis, and you will be notified of the decision within 7 business days.
- Processing: Approved refunds will be processed back to the original payment method used for the purchase.
5. Chargebacks
- Policy: We reserve the right to seek reimbursement for any chargebacks or fraudulent transactions.
6. Changes to Policy
- Updates: This refund policy may be updated periodically. Please review this policy regularly to stay informed of any changes.
7. Contact Us
- Inquiries: For any questions or concerns regarding our refund policy, please contact us at support@codebyareba.com.
